Reduce churn with a better cancellation flow

Understand why your customers are leaving and automate your retention process to save customers at scale.
Try Churni for Free
14-day free trial, no credit card required

Ready to lower churn?

Your customers are canceling and taking their feedback with them. Understand why and experiment to win them back.
1. Create
1. Create your cancel flow
2. Retain
2. Retain customers
3. Analyze
3. Analyze

Easily create your own cancellation flow

Build a branded & personalized customer cancellation flow to ask questions relevant to your product.
Easy to build
Use templates to get started. Add new blocks, questions and reorganize your content with drag & drop.
Variables & Jumps
Create personalized question paths with logic jumps & variables to collect more specific feedback.

Automate your retention process to save customers at scale

Many customers will churn for reasons that could easily be prevented. Save customers by presenting them with a solution adapted specifically to their problem.
Engage customers
Embed apps such as chatbots or booking calendars to create a communication with your customers.
Retention offers
Make offers such as giving a free month, a discount or scheduling a call to save customers.

Insights & Analytics

Identify the reasons why customers are leaving and take the right actions to prevent future customer churn.
Filter & organize your data to turn customer feedback into valuable insights.
Identify at-risk customers
Track customers who have shown an intention to cancel.

What if you decreased churn by 15%*?

$ / Month
Estimated MRR Saved:
We could save 180 customers over a year
*Businesses can reduce churn by 15 to 30% with an automated cancellation process & retention offers.

Apps & Integrations integrates with the applications you already use to automate actions or engage customers.
Webhooks & Zapier
Receive notifications, send emails, apply discounts, enrich your CRM or Analytics platform with customer feedback, etc.
Widgets & Embeds
Embed iframe apps in your survey (Calendar, Feature tracker) or use widgets such as Intercom or Drift.

Ready to reduce churn?

Get set up in just a few minutes.
Try it free